Additional Information

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• ​The practice closes between 1pm and 2pm

• We have many precautions in place to keep you safe. You can wear a face covering if you wish and we will provide hand gel on arrival.

• The practice has disability access, and although 2 surgeries are upstairs, a downstairs surgery is available by prior arrangement. Our toilet is on the ground floor but is not wheelchair-accessible.

• Emergency treatment is available out of hours – please telephone the practice and a message will detail the arrangements.

• There may be a charge for failed appointments or short notice (less than 24 hours) cancellations and if this happens more than once we may no longer be able to see you. We aim to send a reminder before your appointment but this is not guaranteed.

• To maintain your registration with us, we ask that you attend for regular check-ups, at least annually. If you do not do so, we may not be able to make further appointments for you.

• The practice follows agreed procedures to keep your information secure and private. For more information, please see our Privacy Notice published on our website. 

• Our practice manager, Mrs Abi Lomas, will be pleased to hear any comments, compliments or complaints you may wish to make, either in person, by telephone, in writing or through a third person.

• We accept payment by credit / debit card, cheques or cash, payable on the day of your appointment. 

• If you wish to register or if you have any queries, please do not hesitate to contact our receptionists who will be glad to assist you. 

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